workiva usabilathon (2nd place)

project overview

when users trust their gut over ai error detection

my role

ux researcher & designer

ux researcher & designer

ux researcher & designer

key insight

users trusted their gut over ai, so we designed a tool that surfaces errors while preserving human judgement and final control

users trusted their gut and intuition over ai, so we designed a tool that surfaces errors while preserving human judgement and final control.

users trusted their gut over ai, so we designed a tool that surfaces errors while preserving human judgement and final control

methods & tools

competitor research, user interviews, surveys, affinity mapping, figma, qualtrics

competitor research, user interviews, surveys, affinity mapping, figma, qualtrics

competitor research, user interviews, surveys, affinity mapping, figma, qualtrics